Support for lesson attendance, individual study and examinations

Support for lesson attendance

Attending lessons is widely considered the best way to reap the benefits of a university education, as it allows you to experience course content first-hand and is an opportunity to exchange opinions and interact with peers and lecturers. Participating actively in university life also means making the most of other student-related opportunities, such as conferences, seminars, study days, student assemblies and dissemination events. These events are perfect for learning more about a great variety of issues and content, making your own contribution, interacting with people from different fields, as well as broadening your cultural horizons and social life, thus making your study path richer and more stimulating. The University of Padova offers dedicated services to encourage the participation of students with disabilities.

  Buddy service

Students with disabilities can apply for a “buddy” to accompany them so that they can attend lessons regularly or go to academic and institutional activities. The service is available from Monday to Friday, 8 am to 6 pm, and is organized around individual needs. It employs specifically trained people and/or people with Student Services Office equipment. It is scheduled on a weekly basis and any requests must be submitted no later than Tuesday of the previous week. If you live or are domiciled in Veneto, reduced-rate passes are also available for your “buddy”. For more information on rates and regulations, please contact Trenitalia  and Busitalia Veneto (or your home province).

  LIS interpreting and Stenotype service

“LIS” is an Italian acronym which stands for “lingua dei segni italiana” (Italian sign language). The LIS interpreting service is provided by qualified professionals and aims to ensure that you can participate actively in lessons, examinations, seminars, contact hours, and other learning activities organized during your degree in Padova. The classroom stenotype service, also known as “remote streaming”, involves the real-time transcription of a lecture on computer. This way, you can follow lectures step by step as you read them on a screen; you will then receive the transcript file at the end of each lecture. Students wishing to use the LIS interpreting or stenotype service must apply before the beginning of each semester, i.e. as soon as your timetable is available, or by Tuesday of the previous week, if you apply on a weekly basis.

How to apply for LIS interpreting and the stenotype service

Support for individual study

  Inclusion Tutors

If difficulties arise when studying for an exam, you can draw up a customized path with Student Services staff. This will help you promote:

  • a positive attitude towards your studies;
  • effective study management in order to encourage greater levels of independence and self-regulation and to maximize academic progress and achievements;
  • participation in university life (e.g. attending lessons and seminars, establishing satisfying and productive relations with classmates, professors and your department’s Head of Inclusion and Disability).

Tutors work with the Students Services Office and students with disabilities to report any barriers which may limit participation in university life in a bid to promote inclusive attitudes and behaviour.

To apply for an inclusion tutor, you can:

  • go in person to the Student Services Office at Via Portello 23;
  • call the Student Services Office on 049 8275038;
  • e-mail specifying your student ID number and the subjects for which support is required.

  Technological aids

The Student Services Office provides a range of technological aids to support studying and teaching activities. They include:

  • table and portable enlargers;
  • software Jaws;
  • reading software for learning disabilities (Italian, English, French, Spanish and German)
  • Braille bars;
  • portable recorders;
  • FM and Bluetooth transmitters for hearing aids;
  • an interactive whiteboard (in Italian, “LIM”).

These aids can be used freely either in the classroom or during exams. You can also borrow some of these devices and give them back at the end of the academic year. 

  Library Services

Students can use the “Alternative format books” service (Libri in formato alternative) at the School of Psychology library. You can:

  • look up and take out digital materials (if already available);
  • convert printed texts into digital format;
  • ask for an interlibrary loan for texts or articles not available in the University libraries.

For opening times and addresses, please go to the page for the “Alternative format books” service (servizio “Libri in formato alternativo”), or send an e-mail to

Support for exams

As stated in articles 17/1999 and 170/2010, Italian law states that students with disabilities or learning difficulties may ask to have examinations adapted to their needs.

For example:
- an examination format (e.g. written/oral, open question/multiple choice) may be adapted;
- students may be accompanied by a tutor or a volunteer who will act as a reader and/or a transcriber;
- extra time may be granted;
- technological aids may be used.

For each exam, requests for “personalization” must be sent by e-mail to at least ten working days before the exam date; the Student Services Office will then contact the professor to agree any reasonable changes to the exam. The department’s Head of Inclusion will also be involved, if necessary.

How to apply for a “personalized” examination

Student Services Office - Inclusion

Useful contacts: 
Telephone: 049 8275038 

Open:  Monday and Wednesday 10 am to 1 pm 
Tuesday 10 am to 1 pm and 3 pm to 4.30 pm
Thursday 10 am to 3 pm 
Friday 10 to 1 pm (by appointment only

Facebook page: Università di Padova Inclusiva