Services

Students enrolling in the first year of degree courses at the University of Padua are issued with a card that functions as a university badge, the Carta Flash Studio.
The card is automatically active for university services, and it can be activated for financial services.

The flash card is the university badge; no other cards are issued except in specific cases. It is linked to the Tax identification number and not to the student ID number; it therefore remains valid as long as there is an active university career linked to that Tax identification number (a new card will not be issued in the event of enrolment in a master’s degree programme or in the event of a change of course).

The flash card serves to identify its holder as a student of the University of Padua, allows access to university services and can also become a card with financial functions.

It is valid for seven years and remains valid both for continuing studies at subsequent levels and in the event of transferring to other degree courses at the University.

Which services and functions does it provide access to?

  • identification during exams;
  • library loans;
  • photocopying, printing and scanning services in libraries and copy centres;
  • discounts and concessions provided by "Studiare a Padova";
  • Bike sharing service, by obtaining your subscription through the online procedure;
  • access to university premises (e.g. laboratories).

Access to ESU canteens: the Flash Card is not required for access, only a QR code. Information is available on the Esu website.

 

Upgrade for financial functions: Carta Flash Up Studio (can be activated at any Intesa Sanpaolo branch)

Once the card has been received, it can be activated for financial functions, for example to receive scholarships or other financial benefits related to studying.

The scholarship or other benefits can be credited to the bank details (IBAN) of your current account (sole or joint account holder), which must be entered in your UNIWEB reserved area under “Didattica - Dati personali - Modifica dati rimborso”. It is therefore also possible to enter the IBAN of the Carta Flash only after going to any Intesa Sanpaolo branch to request the upgrade. To convert the Carta Flash into Carta Flash Up Studio, a named prepaid card, you must apply for it at any Intesa Sanpaolo branch. The card and its data will be retained: same IBAN, same PIN, same user code, same expiry date and same CVV.

The Carta Flash Up Studio is enabled both for outgoing bank transfers and for receiving credits in the form of salaries (scholarships, reimbursement of university fees, mobility grants, tutoring grants, etc.).

The Carta Flash Up Studio can be used to make payments at all shops participating in the circuit indicated on the card, in Italy and abroad.

The usage and top-up limits are:

  • maximum amount that can be loaded onto the card, euro 10,000
  • daily withdrawal limit at cash machines (ATMs), euro 500.00

For further details, please consult the information sheet on the Bank's website.

When the Carta Flash is ready for dispatch, a confirmation email is sent by the bank, and the card is then delivered to the correspondence or residence address indicated on Uniweb.

If the Carta Flash has not yet arrived, it is still possible to access all the university services: for further information, please refer to the section below, “The Carta Flash has not yet arrived”.

The card may also be sent several months after enrolment has been confirmed. In order for it to be dispatched, the details on Uniweb must be in order:

  • correct and up-to-date correspondence and residence address
  • valid identity document attached front and back
  • suitable photo (white background and passport photo format) uploaded to Uniweb
     

Is it possible to collect the Carta Flash in person?

Only if the card has been sent to the Ufficio Carriere Studenti, and this happens only if the address chosen on Uniweb for sending documentation is abroad.

In this case, the people concerned receive an email from immatricolazioni.studenti@unipd.it with collection instructions.
 

When the Carta Flash is ready to be dispatched, a confirmation email is sent by the bank, and the card is then delivered to the domicile or residence address indicated on Uniweb.

In the meantime, access to all UniPD services is still guaranteed. How?

  • Taking exams: it is sufficient to present a valid identity document at the exam venue, possibly supplemented by the self-certification with exams that can be downloaded from Uniweb> Didattica> Autocertificazioni;
  • Receiving scholarships and benefits: another IBAN can be entered on Uniweb; it simply needs to be in the name of the person who must receive the scholarship. For information, contact the Ufficio Servizi agli studenti at benefici.studenti@unipd.it;
  • Access to ESU canteens: a QRcode can be used for access. Information is available on the Esu website;
  • University services: the electronic badge can be used through the MyUnipd app.

For further information, once more than forty days have passed since receiving the email, it is possible to submit a request on the dedicated page (write your student ID number or Tax identification number in the request).

To request the issue of a duplicate Carta Flash (or badge) following loss or damage/demagnetisation, you must open a request on the dedicated portal by selecting Area Didattica e Servizi agli Studenti ADISS / CARTA FLASH/BADGE/ Richiesta duplicato Carta flash/ Carta smarrita o danneggiata or carta rubata o clonata with the following text:
"The undersigned first name surname student ID number requests a duplicate of their Carta Flash and the blocking of the previous one following its loss/damage/theft/cloning."

If the Carta Flash is active with financial functions, it is necessary to call the Card Emergency Service before sending the request in order to block the card. You must ask the bank for a permanent block (not temporary), which does not entail cancellation of the card.

  • From Italy, the toll-free number 800.303.303;
  • From abroad, +39. 011 8019200 (24 hours a day, 7 days a week, charged according to the rates applied by the telephone operator)

If you hold an expired card that had been activated for Intesa San Paolo financial services, a new card is sent automatically. If, on the other hand, you hold an expired card that is not active for financial services, a ticket must be opened to request a new issue: dedicated portal.

For some people, for whom it is not possible to produce the carta flash because of malfunctions or the impossibility of issuing it, a standard badge is printed. 
It is not possible to request a standard badge, which is printed only if:

  • you come from countries subject to embargo
  • there is an error in the profile that prevents the card from being issued and it has been offered as an alternative via ticket
  • a facility is unable to enable access on the carta flash and asks immatricolazioni.studenti@unipd.it to print a badge for the person who cannot otherwise be enabled

In all other cases, a carta flash must be requested; if you do not have a carta flash, you can check the reason or request a duplicate by opening a ticket on the dedicated platform: dedicated portal.

If you already have a standard badge and would like a duplicate, you must book an appointment with the Student Careers Office (via Venezia 4A). The cost of issuing a duplicate is €12.

Student Career Office

Casa Grimani
Lungargine del Piovego 2/3, 35131 Padova

Contact information
Call centre tel. 049.8273131

Office Organizational Chart