Services

Students belonging to the countries of the European Union can enjoy health care in Italy thanks to the European Health Insurance Card (EHIC) issued by the health institution of the country of origin. The EHIC must be valid for abroad: it is necessary to check that the section/side relating to European healthcare is filled in with personal data.

You must check the expiration date of the EHIC before departure and make sure to renew it in time in case it expires during your stay in Italy.

If you do not have one, you must contact the health institution responsible for issuing them before departure.

The EHIC is designed to allow, for periods of temporary stay, direct access to the National Health Service for "urgent and necessary care" (for example, free visits to all general practitioners, access to hospitals or affiliated health centres for specialist visits, laboratory tests, instrumental diagnostics by paying the ticket). The general objective is to guarantee the student assistance that allows the continuation of the stay.

The card only covers events that took place on site and does not cover any private health care costs, which are subject to a fee.

For planned treatment and elective treatment, it is necessary to obtain the S2 form from the competent institution of the country of origin.

The EHIC of another European country does not give the right to exemptions except for certain therapies, the list of which is periodically updated by the European Commission, including for example: renal dialysis, oxygen therapy, special treatment of asthma, echocardiography in case of chronic autoimmune diseases, chemotherapy.

If you wish to take advantage of the same exemptions existing in the European country that issued the EHIC, you must move your residence to Italy, after being issued by the health institution of your country:

  • the documentation necessary to certify the pathology
  • the S1 form which gives the right to health care, on an equal footing with the Italian resident, through mandatory enrolment in the National Health Service to be carried out at the dedicated ULSS 6 Desk in Palazzo Bo' (by appointment via this link) or at the nearest Social Health District of ULSS 6 Euganea (for more information read the section "Stays longer than 12 months").

If you do not want to transfer your residence to Italy, with the EHIC any general practitioner can prescribe therapies and visits with a red prescription, but the exemptions will not be valid (except for the cases mentioned above) and it will be necessary to pay for the services via ticket.

If you anticipate the need to take advantage of regular therapies during your stay, you must contact the facility where they will be carried out in Italy well in advance, before arrival, to confirm the reservation and send a medical report to make sure that they are actually feasible.

For periods of stay longer than 12 months, it is advisable to transfer your residence to Italy.

It is necessary to have the S1 form issued by the health institution of your country, which gives the right to health care for the same number of residents with Italian citizenship, and then deliver this form tothe dedicated ULSS 6 Desk in Palazzo Bo' (by appointment via this link) or to the nearest ULSS 6 Euganea Social Health District.

If you are not entitled to obtain the S1 form, you can make voluntary enrolment with the National Health Service. The voluntary enrolment gives the right to health care, on an equal footing with the Italian citizen, is valid for the calendar year (1 January - 31 December), cannot be divided and does not have retroactive effect.

To register with the National Health Service, it is necessary to contact the dedicated ULSS 6 Desk in Palazzo Bo' (by appointment via this link) or the nearest ULSS 6 Euganea Social Health District:

  • Padua Bacchiglione (territory of the Municipalities of: Padua - districts Central, North, East, South-West, West; Cadoneghe, Limena, Noventa Padovana, Saonara)
  • Padua Terme Colli (territory of the Municipalities of: Abano Terme, Cervarese Santa Croce, Mestrino, Montegrotto Terme, Rovolon, Rubano, Saccolongo, Selvazzano Dentro, Teolo, Torreglia, Veggiano)
  • Padua Piovese (territory of the Municipalities of: Padua - South-East district, Albignasego, Arzergrande, Brugine, Casalserugo, Codevigo, Correzzola, Legnaro, Maserà, Piove di Sacco, Polverara, Pontelongo, Ponte San Nicolò, S. Angelo di Piove di Sacco)
  • Alta Padovana (territory of the municipalities of: Borgoricco, Campo San Martino, Campodarsego, Campodoro, Camposampiero, Carmignano di Brenta, Cittadella, Curtarolo, Fontaniva, Galliera Veneta, Gazzo Padovano, Grantorto, Loreggia, Massanzago,  Piazzola sul Brenta, Piombino Dese, San Giorgio delle Pertiche, San Giorgio in Bosco, San Martino di Lupari, San Pietro in Gù, Santa Giustina in Colle, Tombolo, Trebaseleghe, Vigodarzere, Vigonza, Villa del Conte, Villafranca Padovana, Villanova di Camposampiero)
  • South Padua (territory of the municipalities of: Agna, Anguillara Veneta, Arquà Petrarca, Arre, Bagnoli di Sopra, Baone, Barbona, Battaglia Terme, Borgo Veneto, Bovolenta, Candiana, Carceri, Cartura, Casale di Scodosia, Castelbaldo, Cinto Euganeo, Conselve, Due Carrare, Este, Galzignano Terme, Granze, Lozzo Atestino, Masi, Megliadino San Vitale, Merlara, Monselice, Montagnana, Ospedaletto Euganeo, Pernumia, Piacenza d'Adige, Ponso, Pozzonovo, San Pietro Viminario, Sant'Elena, Sant'Urbano, Solesino, Stanghella, Terrassa Padovana, Tribano, Urbana, Vescovana, Vighizzolo d'Este, Villa Estense, Vo')

Required documentation

  • Tax identification number;
  • certificate of residence or certification of actual residence or declaration of hospitality;
  • self-certification of enrolment in the degree course;
  • self-certification of not having income other than scholarships or subsidies;

for information write to: University Desk uniulss@aulss6.veneto.it

For information on the EHIC and the activation of the S1 and S2 models, please contact:

ULSS 6 Euganea - International Relations Office
Social and Health Complex in the Hills
via dei Colli 4, Pavilion 4 (from the main entrance, first pavilion on the left, entrance on the right side)
Email: rapinter@aulss6.veneto.it
Tel. 049 821 4712 / 4069 / 4703

Special cases

Dual citizenship 

In order to have access to the National Health System, international students who also have Italian citizenship must establish their residence in Italy or purchase private insurance coverage.

For information on transferring your residence to Padua:

Municipality of Padua
Registry Office - Demographic, Cemetery and Decentralised Services Sector
Piazza dei Signori, 23 - 35139 Padua
tel. 049 8205746
Email: cambi@comune.padova.it, padovanet@comune.padova.it

How to get medical help

In case of discomfort, it is necessary to go to a General Practitioner (General Practitioner) of any Social Health District present in the territory of the Health Unit No. 6 or, if you have voluntarily registered with the National Health Service, to the one that has been assigned.

Only in the case of serious emergencies is it possible to go to the nearest emergency room .

On arrival, a code is assigned based on the urgency of the service:

  • code red: very critical, life-threatening, top priority, immediate access to care;
  • yellow code: medium critical, presence of evolutionary risk, possible danger to life;
  • green code: not very critical, absence of evolutionary risks, deferrable services;
  • code white: non-critical, non-urgent patients.

To access the Emergency Room, you must bring:

  • identity document or passport;
  • EHIC card or form issued by the Social Health District (for students belonging to the States in Convention), a valid health insurance, or the health card if registered with the National Health Service.

The telephone number for health emergencies is 118.

At the time of enrolment in the National Health Service, it is possible to choose your General Practitioner (general practitioner), available at certain times of the week for general medical examinations at an outpatient clinic near your home.

The general practitioner can issue prescriptions for drugs and specialist visits, as well as medical certificates (e.g. for visas).

For medical certificates of fitness for sports activities, it is preferable to contact a sports medicine center.

List of doctors and paediatricians of the ULSS 6 Euganea

In Italy, drugs can be:

  • without a prescription, i.e. they can be used without the intervention of a doctor for diagnosis, prescription and surveillance in treatment to treat transient or minor ailments. They are on sale at pharmacies, parapharmacies and some supermarkets.
  • subject to medical prescription, i.e. medicines that must be prescribed by the doctor.

In the case of special therapies followed in your country of origin, before departure you must check the availability of drugs in Italy and bring your doctor's prescription with you.

Normally, pharmacies follow the opening hours of other shops (weekdays, approximately from 9 am to 7 pm). In case of emergency, pharmacies open 24 hours a day, including holidays, are available according to a precise calendar of shifts: http://www.ordinefarmacistipadova.it

Specialist visits and diagnostic tests are prescribed by the general practitioner. To book them, it is preferable to go in person to the Single Booking Center:

  • District 1 - Via E. Degli Scrovegni, 12 - Padua - from Monday to Friday, 7.30-12.50 14.00-18.20
  • Azienda Ospedaliera di Padua - Via Giustiniani, 2, Sopra il Pronto Soccorso from Monday to Friday 7.30-19.00

When booking, you must pay attention to the campus of the clinic/hospital where the visit will be held, because an appointment outside Padua may be assigned.

Specialist services and diagnostic tests in Italy are subject to payment of the ticket, except if you are a beneficiary of exemption.

If you need vaccinations for travel or visas, you can contact the service, for a fee, available at:

Public Health and Hygiene Service (S.I.S.P.)
Via Ospedale, 22 - Padua (PD)
Tel. 049 8214239
Email: sisp.ulss16@aulss6.veneto.it

For scheduled compulsory paediatric vaccinations, you can contact the Paediatric Vaccination Centre:

SS CF EE - Community Paediatrics
Vaccination Headquarters
Via Boccaccio 80 - 35128 Padua (PD)

Telephone access hours:

Monday and Wednesday 2.30 pm - 5.00 pm
Tuesday, Thursday and Friday 12.00 - 13.30
Tel. 049 8217406
Email: vaccinazioni.d1.boccaccio@aulss6.veneto.it

For emergencies only: 118

Switchboard (for appointments)
tel. 840 000664
Mon - Fri 7.30 - 17.00

Azienda Ospedaliera di Padua (Main Hospital)
via Giustiniani 2
tel. +39 049 8211111 (switchboard)
tel. +39 049 8213200 (Public Relations Office)

Social and health complex in the Hills
via dei Colli 4
tel. +39 049 8216811 (switchboard)

Sant'Antonio Hospital
via Facciolati 71
tel. +39 049 8216511 (switchboard)

The service, offered free of charge by the University through the University Center for University Psychological Clinical Services (SCUP) in collaboration with the ESU, offers help and assistance to students of the University for personal and academic career problems.

https://www.unipd.it/servizi-aiuto-psicologico

Healthcare - EU students | Università di Padova