Support for attending classes, individual study and exams

The Inclusion Sector offers a walking or public transport accompaniment service (bus, tram) for students who need the support of a tutor to reach lessons or other teaching and institutional activities. The service, which operates within the Municipality of Padua, is active during teaching periods and exam sessions, from 8 a.m. to 6 p.m., Monday to Friday.

Requests must be submitted by the Tuesday of the previous week to the one in which the service is needed, by entering the request in the Portale Accompagnamenti

If you are resident or domiciled in Veneto, the city public transport system provides for the issue of reduced-fare passes that are also valid for an accompanying person: for fares and regulations, it is advisable to contact Trenitalia and Busitalia Veneto directly, or the province of residence.

Students with reduced mobility who need equipped vehicles to reach university classrooms may request a financial contribution from the Inclusion Sector to cover the costs connected with the public or private service of their choice. Some operators providing this service at discounted prices are listed in Studiare a Padova Card, or you can consult the page Muoversi a Padova in the section "Taxi or equipped vehicles for people with disabilities".

To request the financial contribution, it is necessary to hold a disability certificate and meet the financial requirements (ISEE below 70,000 euros). The contribution is paid every two months. For further information, write to inclusione.studenti@unipd.it

The service is aimed at all students who encounter difficulties in managing their studies, offering group courses to strengthen and optimise their study method.

See the dedicated section

Inclusion tutors are master's degree or PhD students, specifically trained, who collaborate with the Inclusion Sector of the Student Services Office with the aim of promoting:

• a positive attitude towards the subjects studied and the use of effective study management strategies and methods;
• a willingness to participate actively in university life (attending lectures, seminar activities, establishing satisfactory and productive relationships with fellow students, lecturers, departmental contacts for inclusion and disability, and more).

"Inclusion tutoring" is dedicated in particular to people enrolled in the first year of bachelor's degree or single-cycle degree programmes, with the aim of encouraging greater levels of autonomy and self-regulation in the students who benefit from the service and maximising their academic progress and success.

Therefore, anyone who needs help organising their course of study, who has difficulties studying a specific subject, or interacting with fellow students and lecturers, may request the support of a tutor, whose role is to provide assistance with organisation, exam preparation, or relationships within the new context, whenever needed.

To submit a request, it is necessary to complete an online form. After submission, if the Inclusion Sector considers it necessary, it will make contact for an online or in-person meeting in order to define the support as effectively as possible.

Requests for an Inclusion tutor are handled:

for students enrolled in the first year:

• from 10 October to 30 October for the first semester
• from 1 March to 20 March for the second semester

for students enrolled in years after the first: 

• from 15 September to 15 October for the first semester
• from 15 February to 15 March for the second semester

Only requests relating to support for writing the degree thesis may be submitted throughout the year.
Assignment takes place by following a specific ranking list, based on tutor availability and their specific skills.

At the Inclusion Sector, students who present certification of disability or SLD may borrow technological aids to support study and teaching activity (for a maximum period of two months on a trial basis or as a temporary replacement for their own aid), subject to availability, such as:

• desktop and portable magnifiers
• keyboards with keyguards
• Jaws software
• Braille displays
• speech synthesis software (Italian, English, French, Spanish and German)
• portable recorders
• FM and Bluetooth transmitters for hearing aids
• Notas Meas (use of real-time lecture transcription and subtitling systems)

The aids can be used both during lessons and in the exam room.

Some aids may be borrowed for teaching purposes, by arranging the loan with the Ufficio Servizi agli studenti - Inclusion Sector.

To request them, write to inclusione.studenti@unipd.it

It is possible to access the service “Books in alternative format”, based at the Biblioteca centrale di Psicologia "Fabio Metelli", for:

• locating and supplying material in digital format (if already available);
• converting printed texts into digital format;
• interlibrary loan to obtain texts or articles not available in the University libraries.

For opening hours and contact details, see the page dedicated to the service Libri in formato alternativo or write to documenti.formatoalternativo@unipd.it

A self-service service that allows web pages and files to be automatically converted into an alternative multimedia format, improving their accessibility.
SensusAccess

A space dedicated to specific needs, for individual study or with tutor support for students with disabilities, learning difficulties and other vulnerabilities

List of quiet rooms

From 3 March 2025, the procedures for requesting and assigning compensatory measures and exam adjustments have been digitised. Students can request measures and adjustments during the exam registration phase in Uniweb, including via the Myunipd app.

The compensatory measures and support tools that the Inclusion Sector has associated with each student's profile can be requested directly in Uniweb and via the app (see the list of compensatory tools and aids visible in Uniweb/the app in the downloadable tutorial below).

It is possible to request a personalised exam arrangement in Uniweb/the app up to 10 days before the exam date (the exam date itself must be excluded from the count). After the 10-day deadline has passed, it will still be possible to register for the exam session without compensatory measures.

Only those measures (e.g. concept maps, formula sheets, reader/scribe tutor, use of a pc…) that require organisational input from the Inclusion Sector and/or prior agreement with teaching staff will continue to be managed using the procedures adopted so far, by completing the relevant form within the 10 days preceding the exam date (see the downloadable tutorial below for the list of compensatory tools and aids not visible in Uniweb/the app).

Please note: the exam date itself must be excluded from the count; for example, if the test takes place on 20 February, the deadline for the request will be 23.59 on 10 February.

Updating the Myunipd app is essential in order to access all the new features. The latest version (1.4.1) is available in the Apple and Android stores. To check the installed version, go to the settings in the "Profilo personale" page of Myunipd: under the item “Esci” you will find the app version number.

Graphic representations of knowledge (concept maps, formula sheets...) are compensatory tools to support study that facilitate a required performance in the impaired ability without making it easier overall from a cognitive point of view (MIUR, Guidelines for the right to study attached to the Ministerial Decree of 12 July 2011). They are among the compensatory measures provided for by Law 170 of 2010, and in some situations they can serve as support for written tests or oral presentations. Their use is assessed on a case-by-case basis, in collaboration with the lecturer, according to the nature and structure of the examination and the specific needs of the student.

To learn more about maps and formula sheets (what they are for, how to set them up correctly, when to use them, and more), these two videos can be consulted:

Graphic representation of knowledge – Zamperlin

Compensatory tools and formula sheets - Casadio

The request for personalised examination arrangements for each exam date must be submitted within the 15 days preceding the date of the exam (do not include the day of the exam in the count). By the same deadline, send your disability certification or Specific Learning Disorder (DSA) diagnosis to inclusione.studenti@unipd.it.

The request for a personalised make-up test for each exam session date must be submitted within the 15 days preceding the date of the test (excluding the day of the exam from the count). If this has not already been done previously, send your disability certification or specific learning disorder (SpLD) diagnosis to inclusione.studenti@unipd.it by the same deadline.