Support for attending classes, individual study and examinations
Attending classes in person is one of the main vehicles of inclusion, as it guarantees the sharing of spaces and opportunities for exchange and relationships with lecturing staff and fellow students on the course. To encourage participation in teaching activities and in University life, the University of Padua provides dedicated services, including the support of a tutor to help students get to classes or other teaching and institutional activities.
In accordance with the provisions of the new privacy notice on the processing of personal data belonging to special categories, Uniweb will transmit to lecturers, via Moodle, the data of those who have reported a disability condition, specific learning disorders (SLD) and other certified needs (BES). Lecturers and students can get in touch with one another, by email or during office hours, in order to identify the most suitable measures to ensure the best possible conditions for accessing classes.
Useful suggestions can be found in the Moodle section dedicated to accessibility and inclusive teaching.
For those who have enrolled in the open semester, support will be provided subject to the resources available and according to the instructions under "Inclusione e accessibilità".
The Inclusion Sector offers a service of accompaniment on foot or by public transport (bus, tram) for students who require the support of a tutor to reach lessons or other teaching and institutional activities. The service, which takes place within the Municipality of Padua, is active during teaching periods and exam sessions, from 8 a.m. to 6 p.m., Monday to Friday.
Requests must be submitted by Tuesday of the previous week to the one in which the service is needed, by entering the request in the Portale Accompagnamenti
If you are resident or domiciled in Veneto, the city public transport system provides for the issue of reduced-fare season tickets that are also valid for an accompanying person: for fares and regulations, it is advisable to contact Trenitalia and Busitalia Veneto directly or the province of residence.
Students with reduced mobility who need equipped vehicles to reach university classrooms may request a financial contribution from the Inclusion Sector to cover expenses connected with the public or private service of their choice. Some operators that provide this service at reduced prices are listed in Studiare a Padova Card, or you can consult the page Muoversi a Padova in the section "Taxi or equipped vehicles for people with disabilities".
To request the financial contribution, it is necessary to hold a disability certificate and meet the financial requirements (ISEE below 70,000 euros). The contribution is provided every two months. For further information, write to inclusione.studenti@unipd.it
For students with disabilities, learning difficulties (DSA) and other situations of vulnerability, the University provides tools and services designed to remove barriers and help them achieve their goals by developing or improving their learning strategies and attaining the greatest possible autonomy in managing their course of study.
The service is aimed at all students who experience difficulties in managing their studies, offering group courses to strengthen and optimise their study method.
Inclusion tutors are students enrolled in master's degree courses or PhD programmes who have received specific training and who collaborate with the Inclusion Sector of the Student Services Office with the aim of encouraging:
- a positive attitude towards the subjects being studied and the use of effective study management strategies and methods;
- a willingness to participate actively in university life (attending classes, seminar activities, establishing satisfactory and productive relationships with fellow students, lecturers, departmental contacts for inclusion and disability, and more).
"Inclusion tutoring" is intended in particular for people enrolled in the first year of bachelor’s degree or single-cycle degree courses, in order to encourage greater levels of autonomy and self-regulation among the students who benefit from the service and to maximise their academic progress and success.
Therefore, anyone who needs help to organise their course of study, who has difficulties studying a specific subject, or interacting with fellow students and lecturers, may request the support of a tutor, whose role is to provide assistance with organisation or exam preparation or with relationships in the new context, whenever needed.
To submit a request, you must complete an online form. After the form has been completed, if the Inclusion Sector considers it necessary, they will contact you for an online or in-person interview in order to define the support as effectively as possible.
Requests for an Inclusion tutor are processed:
for students enrolled in the first year:
- from 10 October to 30 October for the first semester
- from 1 March to 20 March for the second semester
for students enrolled in years after the first:
- from 15 September to 15 October for the first semester
- from 15 February to 15 March for the second semester
Requests relating only to support for writing the degree thesis may be submitted throughout the year.
Allocation takes place by following a specific ranking list, on the basis of tutor availability and their specific skills.
At the Inclusion Sector, students who have certification of disability or SLD may borrow technological aids to support their study and teaching activity (for a maximum period of two months on a trial basis or as a temporary replacement for their own aid), subject to availability, such as:
- desktop and portable magnifiers
- keyboards with keyguard
- Jaws software
- Braille displays
- speech synthesis software (Italian, English, French, Spanish and German)
- portable recorders
- FM and bluetooth transmitters for hearing aids
- Notas Meas (use of real-time lecture transcription and subtitling systems)
The aids may be used both during lessons and in the exam room.
Some aids may be borrowed for teaching purposes, by arranging the loan with the Student Services Office - Inclusion Sector.
To request them, write to inclusione.studenti@unipd.it
It is possible to access the service “Libri in formato alternativo”, based at the Biblioteca centrale di Psicologia "Fabio Metelli", for:
- locating and supplying material in digital format (if it already exists);
- converting printed texts into digital format;
- interlibrary loan to obtain texts or articles not available in the University libraries.
For opening hours and contact details, please consult the page dedicated to the service Libri in formato alternativo or write to documenti.formatoalternativo@unipd.it
A self-service facility that automatically converts web pages and files into an alternative multimedia format, improving accessibility.
SensusAccess
A space dedicated to specific needs, for individual study or study with tutor support for students with disabilities, learning difficulties and other vulnerabilities
The Inclusion Sector will remain closed from 10 August 2026 to 18 August 2026.
For exams between 17 August and 21 August inclusive, requests for customised exam arrangements for measures that cannot be selected in uniweb must be submitted by completing the online form no later than Monday 3 August.
Students with disabilities and with specific learning disorders (SLD) may request to take exams with customised arrangements. Likewise, those with certified serious health conditions and other diagnoses (BES) may request compensatory measures and adjustments, as provided for by Laws 17/1999 and 170/2010.
The data of students requesting measures and support will be processed in accordance with the new privacy notice on the processing of special categories of personal data.
It is always possible to communicate your decision to withdraw from the services of the Inclusion Sector (e.g. customised exam arrangements) by writing to inclusione.studenti@unipd.it. In this regard, please see Article 10 of the notice, “How to exercise your rights”.
From 3 March 2025, the procedures for requesting and assigning compensatory measures and exam adjustments have been digitised. Students can request measures and adjustments during the exam session enrolment phase in Uniweb, including via the Myunipd app.
The compensatory measures and support tools that the Inclusion Sector has associated with each student’s profile can be requested directly in Uniweb and via the app (see, in the tutorial downloadable below, the list of compensatory tools and aids visible in Uniweb/the app).
It is possible to request a personalised exam in Uniweb/the app up to 10 days before the exam session date (the exam session date must be excluded from the count). Once the 10 days have passed, it will still be possible to enrol for the exam session without compensatory measures.
Only those measures (e.g. concept maps, formula sheets, reader/scribe tutor, use of a pc…) that require organisational intervention by the Inclusion Sector and/or prior agreement with teaching staff will continue to be managed using the arrangements adopted so far, by completing the relevant form within the 10 days preceding the exam session date (see, in the tutorial downloadable below, the list of compensatory tools and aids not visible in Uniweb/the app).
Please note: the exam session date must be excluded from the count; for example, if the test takes place on 20 February, the deadline for the request will be 23.59 on 10 February.
Updating the Myunipd app is essential in order to obtain all the new features. The latest version (1.4.1) is available in the Apple and Android stores. To find out which version is installed, you need to access the settings in the "Profilo personale" page of Myunipd: the current app version is shown below the “Esci” item.
Graphic representations of knowledge (concept maps, formula sheets...) are compensatory tools to support study that facilitate a required performance in the deficient ability without making it easier overall from a cognitive point of view (MIUR, Guidelines for the right to study attached to the Ministerial Decree of 12 July 2011). They are among the compensatory measures provided for by Law 170 of 2010, and in some situations they can serve as support for written tests or oral presentations. Their use is assessed on a case-by-case basis, in collaboration with the lecturer, according to the nature and structure of the exam and the specific needs of the student.
To find out more about maps and formula sheets (what they are for, how to set them up correctly, when to use them, and more), you can consult these two videos:
Graphic representation of knowledge – Zamperlin
Compensatory tools and formula sheets - Casadio
The request for a customised test for each exam session date must be submitted within the 15 days preceding the date of the test (do not include the day of the exam in the count):
CHEMISTRY AND BIOCHEMICAL PROPAEDEUTICS
- for Friday 6 February (by 22 January)
- for Friday 20 February (by 5 February)
- for Friday 27 February (by 12 February)
BIOLOGY
- for Friday 6 February (by 22 January)
- for Friday 20 February (by 5 February)
- for Friday 27 February (by 12 February)
PHYSICS
- for Saturday 7 February (by 23 January)
- for Saturday 21 February (by 6 February)
- for Saturday 28 February (by 13 February)
Student Services Office - Inclusion
via Venezia 6, 35131 Padua
Map
tel. 049.8275038 (during the hours indicated below)
inclusione.studenti@unipd.it
The Student Services Office receives visitors every day during the public opening hours.
It also offers ON LINE and in-person appointments by booking.