What is the University Flash Card and what does it do?

The students who enrolled before the 2018/2019 a.y. and those who register for single course units, post lauream (for instance PhD programmes and Short specialisation degrees) or other types of courses (24 educational credits) are given the standard badge: for further information and for duplicates, please email carriere.studenti@unipd.it

The University Flash Card serves as a university electronic personal badge to identify the holders as students of the University of Padua and allow them to access university services. It can also be upgraded to a card with financial purposes.
The Flash card is valid for 7 years, both if you continue with your studies at the next level and if you change your degree programme within the University of Padua.

  What services and functions does it give access to?

• access to university areas (e.g.: laboratories);
• access to library loans;
• document services (photocopies, prints, scans) in libraries and photocopying areas;
• id checks before examinations;
• a wide range of discounts and special offers in shops and facilities;
• access to Bike sharing service (online subscription);

Access to ESU canteens: you no longer need your Flash Card to access, use a QRcode instead. Information on Esu’s website.

  How can I upgrade my Card to a card with financial purposes? "Flash Up Studio”

Once you have received your Card, you can upgrade it to a card with financial purposes to have your scholarship or other study-related benefits credited to it.

Scholarships and other economic benefits may be credited to your bank account, provided you enter your bank account number (IBAN) into your personal area on UNIWEB. Remember you must be either the holder or joint holder of the bank account provided. Therefore, you should upgrade your Flash Card before entering your card’s IBAN. You can ask for your Flash Card to be upgraded to a Flash Up Studio Card, a prepaid card with your name on it, to the Intesa Sanpaolo branch located in Corso Giuseppe Garibaldi, 22/26, Padova.
By doing so, the card and its data remain the same: same IBAN, PIN, user code, expiry date, CVV number.

The Flash Up Studio Card allows you to pay by bank transfer and can be credited with salary or similar (scholarships, reimbursement of university fees, mobility grants, allowances for tutoring activities, etc.).

With your Flash Up Studio you can make payments in all the stores equipped with the Flash Up Studio’s card network, both in Italy and abroad.

Please note:

• the Card can be charged up to €10,000
• the daily limit for cash withdrawal from ATMs is €500.00

Further information is available in the information leaflet on the bank’s website.

  How do I receive it?

If you have duly filled out your profile on Uniweb, you will receive an email from the bank confirming the shipment. You will have your Flash Card delivered to the address you entered into Uniweb within 30-40 days of the date of the confirmation email.

  May I collect the Flash Card in person?

Only under specific circumstances.
You will be asked to collect the Flash Card in person only if you provided a non-Italian address, or in case of problems with delivery (for instance, no surname on the doorbell).

  Have you just received your Flash Card?

You can activate it at the dedicated link; you must carry it with you at all times: it serves to identify you as a student of the University of Padua.
The activation of the Card is crucial for security reasons, because it guarantees you are the legitimate holder. Plus, it gives you access to the University’s services.

  What if the Flash Card has not been delivered yet?

Only the students who filled out their Uniweb profile properly (photo, address, ID card) will have the Flash Card delivered.

If you have yet to receive an email from the bank confirming the shipment, please check you entered:
- passport photo;
- Full address, street and house number, maximum 28 characters with spaces;
- ID card, duly filled in.

If all the information has been filled in correctly but you have not received a confirmation email yet, please open a ticket in this portal.

In the meanwhile, you are granted access to all Unipd services.

You are allowed to:
- Sit examinations: with your ID card and the self-certification with examinations, available for download on Uniweb;
- Receive scholarships and benefits: you may enter another IBAN into Uniweb (you must be the bank account holder). For further information, contact the Student Service Office at benefici.studenti@unipd.it;
- Access to ESU canteens: use the QRcode to access. Information on Esu’s website.
- University Services: electronic badge, through MyUnipd app

  What can I do if my Flash Card gets lost, damaged, or demagnetised?

1. If your Card only functions as a university badge, you can have it blocked and be issued with a duplicate by opening a ticket in this portal with no need to contact the bank. Remember to enclose the attachments listed in point 3.

2. If your Card is also active for financial purposes, you should contact the Card Emergency Service and have it blocked:
- From Italy, call the toll-free number 800.303.303;
- From abroad, call +39. 011 8019200 (active 24/7; the phone call is charged according to your telecoms provider).
After blocking your Flash Card, you can apply for a duplicate by  opening a ticket in this portal with the attachments listed in point 3.

3. Attachments to the email:
- hand-signed pdf form duly filled out;
- copy of your ID card;
- payment receipt of €12, to be paid through PagoPa; in the field ‘Payment reason’ select ‘DIDA19 - Other’

  What can I do if my Flash Card gets stolen or cloned?

1. If your Card only functions as a university badge, you can have it blocked and be issued with a duplicate by opening a ticket in this portal with no need to contact the bank. Remember to enclose the attachments listed in point 3.

2. If your Card is also active for financial purposes, you should contact the Card Emergency Service and have it blocked:
- From Italy, call the toll-free number 800.303.303;
- From abroad, call +39. 011 8019200 (active 24/7; the phone call is charged according to your telecoms provider).
After blocking your Flash Card, you can apply for a duplicate  by  opening a ticket in this portal l with the attachments listed in point 3

3. Attachments to the email:
- hand-signed pdf form duly filled out;
- scanned copy of your ID card;
- scanned copy of the report of the theft issued by the Police/Carabinieri.