FAQ – COVID-19 effects on student mobility - incoming (a.y. 2020/21)

Despite the difficult times, the University of Padua is open. We are aware that you may have many questions regarding your life as a student. Some of the answers can be found on our Frequently Asked Questions hereunder. If you are unable to find the answer you are looking for, our team is ready to help:  erasmus.incoming@unipd.it

Mobility Programme Updates

  Is the mobility in the Second Semester 2020/21 confirmed?

Yes, the University of Padua is accepting students for the Second Semester. 

In case classes of the second semester will be offered online only, you will be informed via email.

  What should I do if I am not sure whether to come to Padua or to cancel my mobility?

If you are stll not sure, you do not need to cancel your mobility now. Please fill in the Application and the Accommodation forms by the deadline. When the Second semester is about to start, you can let us know if you want to cancel your mobility by sending an email to erasmus.incoming@unipd.it (for Erasmus+ KA103 students) OR to elisa.zambon@unipd.it (Erasmus+ KA107 students and Bilateral Agreements students).

We will regularly inform you by email on any developments of the situation in Italy, in Padua and at the University, so you will be able to make an informed decision on your mobility period at Unipd.

  Can I attend the entire semester remotely from my Home Country?

Yes, you can, as long as your Home University allows you to do so and depending on the teaching modalities offered by Unipd, which will adapt to the national and regional measures against Covid-19 and might change with short notice. 

Please keep in mind that the Attendance certificate for the Erasmus mobility will be signed only if you arrive in Padua.

If you are an Erasmus+ KA107 scholarship beneficiary, you will not receive any funds for virtual mobility periods.

  What should I do if I want to cancel my mobility period this academic year (2020/21)?

Erasmus+ KA103 students (Programme Countries, i.e. the 27 EU Member States, the United Kingdom, Iceland, Liechtenstein, Norway, the former Yugoslav Republic of Macedonia and Turkey): please send an email to erasmus.incoming@unipd.it

Erasmus+ KA107 students (Partner Countries, i.e. all the other countries in the world) and Bilateral Agreements students: please send an email to elisa.zambon@unipd.it.

If you are assigned a room in a ESU residence hall, please notify SASSA service as well (sassa@esu.pd.it).

  If I cancel my mobility period this academic year, can I postpone it to the next year (2021/22)?

  • Erasmus+ KA103 students (Programme Countries, i.e. the 27 EU Member States, the United Kingdom, Iceland, Liechtenstein, Norway, the former Yugoslav Republic of Macedonia and Turkey): you can ask the Erasmus Office of your Home University to postpone your mobility. In case of approval, the Sending Institution should contact us to agree on this possibility, writing an email to erasmus.incoming@unipd.it
  • Erasmus+ KA107 students (Partner Countries, i.e. all the other countries in the world) and Bilateral Agreements students: it depends, if you wish further information please send an email to elisa.zambon@unipd.it.

  What about my Erasmus grant?

  • Erasmus+ KA103 students (Programme Countries, i.e. the 27 EU Member States, the United Kingdom, Iceland, Liechtenstein, Norway, the former Yugoslav Republic of Macedonia and Turkey): please refer to your home university, as they are in charge of your Erasmus grant. At the end of your Erasmus mobility, your home university will need a Certificate of Attendance (or “certificate of departure”) to calculate your grant. The Mobility Unit of the Project and Mobility office issues this certificate: in order to obtain it, you will be requested to provide us with any document attesting your departure from Padua (boarding pass, train or bus ticket, highway toll receipt, etc.). Therefore, it is important that you save all documents related to your journey back home.

For further information about how to request the certificate of attendance, you can visit this webpage

  • Erasmus+ KA107 students (Partner Countries, i.e. all the other countries in the world): should you have any doubts, please write an email to elisa.zambon@unipd.it.
  • Bilateral Agreements students: if you have a scholarship you should ask the entity in charge of the payment how the payments will be arranged.

  Can I get my Attendance certificate signed?

Unipd signs only the Attendance certificates AFTER the arrival of students in Padua.

Academic Information

  Is the University closed?

No, it is not, but until 3rd December 2020 all academic activities (classes, exams) will be held online only, except for classes of the first year of Bachelor's and Master's degree programmes, laboratory activities, field trips, practical traineeships, which can continue in-presence. 

Students can access libraries and university museums for study or research purposes. For detailed information about libraries please check: http://bibliotecadigitale.cab.unipd.it/en/digitalsolidarity/logbook

The academic and administrative staff is working mainly in smart mode, always ready to help you during the semester. 

As regards classes and other academic activities of the Second Semester,  the Academic Senate hasn't taken an official decision yet. Once made, we will inform you and update the information on this webpage.

  How can I attend classes?

Until 3rd December 2020 all academic activities (classes, exams) will be held online only, except for classes of the first year of Bachelor and Master Degree Programmes, laboratory activities, field trips, practical traineeships, which can continue in-presence. 

All course units are made available on our MOODLE platforms

If you decide to attend in-presence classes, you need to download the “OrariUniPD” app, which is necessary in order to track your class attendance and better manage any health emergency.
For further information, you can visit the dedicated webpage

As regards classes and other academic activities of the Second Semester, as soon as a decision is made by the Academic Senate, we will update the information on this webpage.

  How will time zone differences be handled in distance-learning classes?

If your time zone strongly affects your chances to attend online classes, please contact the teaching staff as soon as possible. They will advise you of attendance expectations or alternative options.

  Can I attend UNIPD courses from my home country?

Yes, as long as UNIPD is offering online classes and you are enrolled, you can access our e-learning platform, MOODLE, with your UNIPD student account.

  Can I take exams on a distance basis, after returning to my home country?

Although no official decision has been made about this yet, the recommendation for teaching staff is to allow foreign students to take exams on a distance basis. We will update this information as soon as UNIPD regulations change.

  How can I register for exams?

Students must always register for exams on Uniweb about a couple of weeks before the exam date. Please check the instructions here:

General information

  Can I return to my home country?

If you need to go back to your home country, you are entitled to do so, but please check all the travel bans and check if the Embassy/Consulate of your Home Country has published any last-minute additional information. If you are a non-EU citizen, please remember to bring your residence permit / ‘assicurata’ (receipts from the Post Office) with you.

You must also notify us that you are leaving the country:

  • Erasmus+ KA103 students (Programme Countries, i.e. the 27 EU Member States, the United Kingdom, Iceland, Liechtenstein, Norway, the former Yugoslav Republic of Macedonia and Turkey): write an e-mail to erasmus.incoming@unipd.it attaching your departure ticket. 
  • Erasmus+ KA107 students (Partner Countries, i.e. all the other countries in the world) and  Bilateral Agreements students: write an e-mail to elisa.zambon@unipd.it

Chinese students can also contact the China Desk at china.unipd@unipd.it

  Where can I find trusted information about travels to/from Italy?

Please check the Ministry of Foreign Affairs' website.

You can also check Re-open EU, the official EU interactive tool that provides updated information - in 24 languages - on travelling to/from the European Union.

  What should I do if I am tested Covid19-positive while I am in Italy?

  • If you do not have any symptoms, you must stay isolated for at least 10 days and not attend on-campus classes during this period. Before being allowed to leave isolation, you will be required to have a negative test result taken after the 10th day of isolation.
  • If you have symptoms, you must stay isolated and not attend on-campus classes for at least 10 days from the start of the symptoms. Before being allowed to leave isolation, you will be required to have a negative test result taken after the 10th day of isolation and at least 3 days after the disappearance of the symptoms (except smell and taste loss, which could persist)./li>

You also must immediately contact the University's Prevention and Safety Office: sicurezzacovid19@unipd.it. In this way, your contacts with other students in the classrooms can be tracked thanks to OrariApp. 

You should send them the test result in attachment and the following information:

  • SURNAME
  • NAMEWhen did you have the first symptoms (if any)? Did you have contact with a person who was tested positive? When was the last contact?
  • GENRE
  • DATE OF BIRTH
  • “CODICE FISCALE”
  • NATIONALITY
  • EMAIL
  • TELEPHONE NUMBER (you can also put the one of the residence as well as your mobile one)
  • ADDRESS IN PADOVA

Do not forget to tell all the people you have met recently, they should quarantine for 14 days (or for 10 days with a negative test taken on the 10th day, or after). 

If you share an apartment with other people, you should stay in your room all the time and if you share the bathroom, it should be frequently sanitized. Try not to use the kitchen and ask your housemates to bring you food to your room.

If you are staying in a University residence hall, please inform the House Manager or SASSA Service (sassa@esu.pd.it) that you are not feeling well. They can also lend you a thermometer if you need one!

  What should I do in case of fever and/or Covid-related symptoms while I am in Italy?

If you don't feel well, if your temperature is higher than 37.5°C, or if you have a cold, a headache, but you are not sure that your symptoms are Covid-related, please STAY AT HOME and do not attend on-campus classes until you feel better.

If you think that your symptoms are Covid-related, please inform via email the local Health Agency (called “ULSS 6 Euganea”) by sending an email to emergenzacovid19@aulss6.veneto.it, or by calling them at 800 032 973 describing your symptoms. You can also call a general practitioner of your choice, or the Guardia Medica on weekends (more information here).

The doctor or the local Health Agency will tell you if you need to take a PCR swab test.  

Of course, feel free to take a test privately; it may cost from 55 to 80 Euros, it can be booked in a lab or even done at home (see our list of labs offering PCR tests, you can ask for it by sending an email to erasmus.incoming@unipd.it if you haven’t received it).

Tests in public laboratories have to be paid unless they are mandatory or prescribed by a general practitioner. The cost is 64 Euros. You may have to wait for many hours in line.

When you leave your home to take the test, you should not use any public means of transportation (no buses, no tram)! You can use the bicycle or take a taxi.

  What should I do if one of my friends/colleagues is tested Covid19-positive while we are in Italy?

If you are a close contact of this person, you might be contacted by the local Health Agency (ULSS) during the contact tracing procedures and required to quarantine for 14 days (or for 10 days with a negative test taken on the 10th day, or after). Even if you are not contacted by the Health Agency, but you know you had recent and close contact with this person, you should quarantine anyway.

  A friend of a friend was tested Covid19-positive, my friend is in quarantine, should I quarantine too?

No, you shouldn't. As a close contact of a close contact of a Covid-19 positive person, you don’t need to be tested or quarantined, unless your close contact (your friend) is tested positive at a later time, or if the Health Authority orders a screening.

  Can I leave my accommodation before the end of my contract?

If you are renting a room in a University residence hall, you should contact:

  • for ESU residence halls: sassa@esu.pd.it
  • for private colleges - the residence hall secretariat

If you are renting a room in a shared apartment, you must contact the owner to end your contract in accordance with the provisions outlined in the contract itself.

  Are there any measures regarding rent suspension?

No measure has been taken by the Italian government regarding a temporary suspension of the rents. Therefore, rents must be paid regularly to the landlord.

  Can I have some sort of psychological support?

Yes, in Italian, English and Spanish. You can find all the information at the following links:

If you would like to speak to somebody about how you are feeling, please contact the university service for psychological support by sending an email to psychological.assistance@unipd.it